Microcosm Logo

Dinkey & Dinkey Pro/FD Knowledge Base
Browse By Category:
 
Look Up Error Number:
 
Search:
 

Glossary   |   Contact Us


Error 1612

Views: 1015
Rating: 84
Rate It:

Error: Could not find the protected DinkeyWeb module (e.g. dpWeb.dll) on your website in the correct location.

Solution: Make sure that the protected DinkeyWeb module is uploaded to your website and set the M_LibrariesURL variable to the directory that contains the module(s).

The module required depends on the client operating system. There are separate modules for 32-bit and 64-bit Windows, 32-bit and 64-bit Linux and 32-bit Mac OS X. Currently a 64-bit Mac OS X module does not exist.

If the client is running 64-bit Mac OS X then it is possible to force them to use the 32-bit module by running Applications | Utilities | Java Preferences and choosing to run “in own process” and selecting 32-bit Java to be run before 64-bit Java.

More Help

If this article did not help you to solve your problem, please use the menu at the top of the page to browse or search more articles, or to contact our support team.

Others in this Category
  
articleError 1621
 
articleError 714
 
articleError 716
 
articleError 1603
 
articleError 1604
 

© 2024 Microcosm Ltd.

Valid XHTML 1.0 Valid CSS 2.0